Ross Services - Employees and Training
That’s our big advantage …. Our dedicated people
Training makes all the difference and what we offer our customers is knowledgeable, reliable, well trained operators that are experienced and dedicated to servicing our customers. We have over 50 years of experience to draw upon and continue to update our training and equipment. Ross Towing believes that training is essential to providing our customers with the best service possible and that is why our drivers are constantly training and improving their skills. Most of our Recovery Operators have been employed with Ross Towing for 5 years or more and they all are trained on the most up-to-date techniques and equipment. As one of the largest Heavy Duty towing companies in the area our employees have gained a tremendous amount of hands on experience and knowledge from the scenes of major incidents. Qualified supervisors are always available to assist in any major recovery situation. Having properly trained personnel and the right equipment for the job saves your company time and money. Qualified operators with the right equipment are able to get the job done safer and more efficiently.
Together as a team our employees are our driving force for excellence as we continually upgrade our skills and equipment to keep up with the ever-changing transportation industry. Two full-time Class-A Mechanics (Certified Truck and Coach Technician and a Certified Automotive Service Technician) ensure that all our equipment is kept in first class shape.
Training of our drivers is a hands-on process and even drivers with years of experience are required to be re-trained to ensure they are well trained and meet Ross Services high level of service and customer satisfaction. We understand the importance of providing quick service and pride ourselves in looking after our customers in an efficient and timely manner. Our uniformed drivers are taught to be professional and courteous and conduct business in a safe and productive manner.
Ross Towing and Transportation Services Inc. service a vast array of customers whose transportation, recovery and storage needs vary as widely as their businesses. In order to service these customers effectively we have given our employees the tools and the training necessary to get the job done efficiently and safely. Some of the different training they receive includes Transportation of Dangerous Goods (TDG), Safe Operation of a Lift Truck, Aerial Equipment Operator Instruction, LPG Emergency Response, Fuel Tanker Roll-over and Rotator Ring Leader Training, etc. Health and Safety is of the utmost importance and in addition to yearly WHMIS training and Fall Protection training our company has a Health and Safety Committee to ensure Ross Towing training and safety standards are followed. Training and re-training is constantly on-going as part of our due diligence.